Wallets allow users to store, send, and receive funds within the platform. Administrators can view and manage all wallets in the system.
Overview
Each user can have multiple wallets for different currencies. Wallets support deposits, withdrawals, and transfers between users.
How to Access (Admin)
- Log in as an administrator
- Navigate to Money in the sidebar
- Click on Wallets
Prerequisites
- Administrator role required
Admin Features
View All Wallets
See a list of all wallets in the system with:
- Owner name and email
- Currency type
- Current balance
- Status (active, frozen)
- Last transaction date
Wallet Actions
- View Details - See full transaction history
- Freeze Wallet - Temporarily disable transactions
- Unfreeze Wallet - Restore wallet functionality
- Adjust Balance - Manually add or subtract funds (with reason)
Transaction Search
Search transactions by wallet ID, user, amount range, or date.
Troubleshooting
Wallet showing incorrect balance
Solution: Check the transaction history for errors. Use the balance adjustment feature if manual correction is needed.
Frozen wallet not allowing transactions
Solution: Unfreeze the wallet from the admin panel to restore functionality.
Quick Reference
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